Customer Relationship Management (CRM)Make a profit to survive and grow with exceptional good service, a quality product and an acceptable price, Good CRM solutions can influence all the above preconditioned aspects.
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Customer Relationship Management (CRM), is an essential part of modern business management. Customers are the lifeblood of any organization the ultimate purpose of CRM is to provoke organizational initiative, and to increase profits.
We primarily help you in understanding your customers, their requirements, understand their behavior and make them wow more efficiently and effectively which leads to improved customer satisfaction, less attrition, business efficiency, improved employees productivity, reduced cost and optimization of resources.
iCore help businesses by developing result driven CRM solution by analyzing their requirements, consumer behavior, business models and making them become more customer centric.
We can correlate to deliver following customized modules:
- Comprehensive Contact Book Module
- Marketing Campaign Module
- Maintenance & Services Module
- Integrated with the Mail System
- Customer Support System (CSS) Module
- Internationalization (supports any language)
- Work Flow Foundation
- Individual complaint or request tracking